Terms of Service &
Conditions

Currency Transactions

All transactions are processed in INR(₹), USD($), Euro(€), GBP(£), & JPY(¥).

2

Returns & Refunds

Buy with confidence! Click the 'Shipping Policy' link at the bottom of the page for full information on the Returns & Refunds. Please note orders purchased on sale are final. They will be no returns or exchanges.

3

Processing Orders

Our business hours are:

Monday to Friday: 11am- 6pm IST. 

Saturday: 11am- 1pm IST.

The orders are processed as soon as they are placed. We are closed on Sundays and on government holidays. If you need to contact us outside our business hours please email our customer service team at mohansilverjewelry@gmail.com and we will respond as soon as possible.

4

GST

All orders are subject to a 3% GST.

5

Customer Service Policy

Mohans Silver Jewelry is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-7 business days in India & 15-25 business days for international orders; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

6

Copyright & Intellectual Property

The website (www.mohansilverjewelry.com) and all content including logo, text, illustrations and images are owned by Mohans Silver Jewelry. We have no branches.

7

Jurisdiction

All disputes are subject to Courts of Ooty Jurisdiction only. Ooty is located in the State of Tamil Nadu, India.